Privacy Policy

Last Updated: January 2024

1. Information We Collect

When you book a tour with us, we collect:

• Name and contact information
• Payment information (processed securely by Stripe)
• Tour preferences and special requests
• Communication history

2. How We Use Your Information

We use your information to:

• Process your booking and payments
• Send booking confirmations and updates
• Provide customer support
• Improve our services
• Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We only share information with:

• Payment processors (Stripe)
• Legal authorities when required by law
• Service providers essential for tour operations

4. Data Retention

We retain booking information for 5 years for tax and legal purposes.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing

6. Contact Us

For privacy concerns, contact:
Email: privacy@florencedrinktour.com
Address: Florence Drink Tour, Florence, Italy

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